Refund and returns policy

Cancellation of order

You have the right to cancel your order from the moment you place your order and ends 14 days from the day you receive your goods. Please contact All About The Sew within 14 days of receiving your goods if you wish to cancel your order.

Refunds

If you would like to request a refund on your goods, please contact All About The Sew within 14 days of receiving the goods.

A full refund will be offered if the product is unopened, unused, in its original packaging and in a resaleable condition. You will be responsible for paying for your own shipping costs for returning your item.

Products to be returned should be posted to:

Unit 1 Chester Court

1677a High St

Knowle

Solihull B93 0LL

Once the goods have been returned and inspected, you will receive an email confirming they have been received and whether the refund has been approved or rejected.

If it is approved, your refund will be processed within 14 days of it being received.

Non-returnable items

Gift vouchers

Returning faulty goods

If you receive faulty goods or anything is missing from a sewing kit, please contact All About The Sew to see if the situation can be rectified quickly and easily for you.

Need help?

Contact All About The Sew at allaboutthesew@gmail.com for questions related to refunds and returns or use the contact page here.